In an increasingly tech-focused marketplace, the importance of IT support services has never been higher.

It comes as no surprise that the managed IT industry is projected to reach almost $400 billion globally by 2028. If you’re a small business owner, there’s a good chance you’ve considered hiring managed IT support services yourself.

There are countless reasons why this is a good idea. Today, we’re going to look at a few of the many benefits of hiring IT support services, as well as why most businesses need them.

Keep reading because it’s going to become fairly obvious that IT support is and will continue to be an integral part of doing business.


Let’s start with the most crucial benefit of hiring an IT support service: cybersecurity. A single attack, whether its a data breach or ransomware, costs US businesses a median amount of $18,000.

These attacks are occurring at an alarming rate (almost one every minute), so most businesses are vulnerable without the right measures in place.

This is where IT support comes in. A good IT support service will equip you with the latest cybersecurity measures so that your operations and data are safe and secure at all times. Many companies also offer 24/7 monitoring to give you an extra layer of peace of mind as well.

Some of the most important cybersecurity tactics include multi-factor identification, data encryption, continually updating software and hardware, and proper employee training. Most businesses don’t realize that employee negligence is responsible for most data breaches.

Access to Technology

It can be tricky to run your business while simultaneously trying to keep your ear to the ground for the latest tech innovations. The problem is, you have to do this if you’re going to stay ahead of your competitors. Hiring your own in-house IT person isn’t going to get the job done.

When you hire managed IT support services, you’re getting access to a team of people. These professionals are always well-versed in the latest IT trends, so you can be sure that your network, software, and hardware are always at the cutting edge.

You need your tech to perform at a high level to keep your business running efficiently. Knowing that there’s a highly trained team of experts backing you up allows you to stay focused on your business goals.

Cost Effective

One of the biggest benefits of outsourcing your IT to a managed service provider is the money you save. The other option is to hire one or more full-time IT staff members, who you’ll have to pay a competitive salary.

In working with IT support and services, you’ll sit down with them and figure out what it is that your business really needs. You’ll only pay for what you use, and it’ll come at an affordable monthly fee.

Choose the Best IT Support Around

Now that you know about a few of the main benefits of hiring IT support services, it’s time to experience them for yourself. Don’t let your business fall behind the competition or fall victim to cybercrime. Connect with us for a free consultation to discuss your business technology needs.

We’ve been serving small, medium, and large businesses with their IT support needs since 2011, so we’re confident we can provide you with affordable, professional IT solutions for years to come!