You cannot run a business these days without technological backup.

You also cannot expect all your employees to be 100% tech savvy. Every office-run business needs some form of IT support. But for smaller businesses like yours, an in-house team may not be a viable option.

This is where a managed IT service provider comes in handy. What is a managed service provider, you ask? Read on for more information on MSPs and the value they can add to your business.

What Is A Managed Service Provider?

A managed service provider (MSP) is a third-party company that works remotely to manage your business’ IT infrastructure or user-systems. MSPs tend to serve small to mid-sized businesses. Since they generally perform the functions of an in-house IT staff, they will form a long-term relationship with your business.

What Services Does An MSP Provide?

MSPs typically have specialized skills in technology and knowledge from software deployment to solutions. This includes, but is not limited to:

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  • Helpdesk Support
  • Network Application Management
  • Evaluation of Potential IT Solutions
  • IT Policy and Program Creation
  • Software Installation and Updating
  • Hardware Repair
  • Cloud Solutions
  • Business Continuity and Disaster Repair
  • Solution Implementation
  • Configuration Management
  • IT Security
  • Email


Managed service providers can be hired for singular or broad tasks.

How Are MSPs Different?

One of the many benefits of hiring an MSP is that many of them offer subscription-based pricing models for a variety of services.

They offer a per-device fee or a flat fee per customer, which can accommodate businesses with multiple systems. Another option typically offered is an all-inclusive package that will cover the entirety of the IT infrastructure support and management.

Another benefit of a managed service provider is that they will start at the beginning. They will review and analyze your current systems and they will find ways to maximize company efficiency.

This means saving you time, money, and possible liabilities within your system that you didn’t know you had. They will build the right solutions to your problems and provide the on-going maintenance needed to keep your business operations running smoothly.

Hiring a managed service provider also saves office space since many IT service providers work remotely. In addition, they will save you money in the long run since they offer different subscriptions or all-in-one solutions to fit your budget.

Is Hiring An MSP Worth It?

At the end of the day, you should be focusing less on administrative work and more on business growth and how to motivate your employees.

With that said, what is a managed service provider? Think of an MSP as a part of your team who will handle all the time-consuming tech work from the inside out.

Whether you’re on the East coast, the West coast or in the central part of the United States, if you’re in the market for an experienced MSP to help with your business-technology needs, set up a Free Consultation with us. We can help you reduce complexity and add functionality to your business.