Among the 33.2 million U.S. small businesses, it’s a rare business owner who can truly escape the need for information technology. Even solopreneurs need websites and even e-commerce solutions.

Of course, small business owners operate on a spectrum of IT know-how. Business owners who run online-only businesses often prove highly tech-savvy. Business owners that went online during the pandemic as a last-ditch effort to save their businesses are often less tech-savvy.

Even the most tech-savvy business owners can’t know it all, which is why so many of them employ outsourced IT services. If you’re wondering if outsourced IT is right for you, keep reading for the benefits of outsourcing IT services for small businesses.


It might seem counterintuitive, but small businesses are often targets for cybercriminals. After all, small businesses often deploy fewer cybersecurity measures or less robust ones.

Outsourcing your IT can help you access better cybersecurity analysis and resources. That’s particularly important given the ongoing shortage of trained cybersecurity professionals.

Reduce or Manage Costs

Staffing an IT department is often a financial pipe dream for an SME. It just costs too much to hire everyone you need. Yet, small businesses also need most or all of the services that an IT department provides.

Outsourcing to a managed service provider can help you reduce or manage those costs. In most cases, you either select a tier of service or build a custom package of services that you get at a fixed price.

That price typically comes in well below the costs of keeping IT staff.

New Technology

New business technology rolls out in the IT sphere on a regular basis. There is always a new service or a new software suite making headlines. You don’t have the time or expertise to assess that new technology.

Outsourcing gives you access to experts that can assess that technology, make a recommendation, and even help you implement the new tech.

Free Up Time

Every business has core competencies. Information technology isn’t one of them for most businesses. That means business owners often bleed valuable time trying to understand and fix IT problems.

Outsourcing those services let you keep your eye on the things your business does well.

Improved IT Management

Outsourcing to an IT services company often improves your overall IT management. Why? The IT company can take a big-picture view of your existing IT infrastructure and needs.

Rather than focusing on how to solve one problem for one person or department, they can focus on how to optimize your IT for the whole business.

Outsourced IT Services and You

Many business owners shy away from the idea of outsourcing their IT needs. They worry about exposing crucial business or customer data.

Yet, outsourcing IT services often improves the digital security that concerns you. It can also help you manage costs, free up time, and get professional advice about new technology.

Plus, you often end up with superior overall IT management.

ITX Tech Group offers outsourced IT services for any sized business – big or small. For questions or to get started, connect with us at ITX Tech Group today.