One of the biggest challenges of running a business is knowing when to outsource. You may wonder, for example, if it’s worth it to hire a managed service provider for IT.
Many business owners think that they can save money by relying solely on in-house employees for their IT solutions. Unfortunately, they don’t realize what a dangerous risk they’re taking.
For instance, what happens when several IT staff members call in sick at the same time? There might not be enough of them left to prevent an IT disaster.
Conversely, those who rely on managed services always have access to the IT solutions they need. And this is only one invaluable benefit of hiring managed service providers. You’ll find several other advantages listed below.
1. They’re Always There
Technical problems aren’t concerned with your hours of operation. Nor do they sleep. But your in-house employees are bound by these limitations.
Luckily, managed service providers are always there for you, 24/7/365. If your network goes down while you and your staff are out of the office, your managed service provider can respond immediately.
2. They Don’t Call Out
Another important thing to consider is employee absences. Your in-house employees might all catch covid at the same time. Or, one of them might require maternity leave, which leaves you understaffed.
Fortunately, you’ll never have to worry about this with a managed service provider. They will always have enough employees on-hand who are ready to meet your needs.
3. They’re Always Enough
Furthermore, the presence of your in-house IT staff doesn’t guarantee that your network is safe. You might still experience a cyberattack or other network issue that is too much for your in-house staff to handle. In situations like these, it’s important to have some extra third-party help you can rely on.
4. Downscale Easily
Speaking of always having enough help, managed service providers make it easier to change scale when necessary. To illustrate, let’s say you have 3 in-house IT employees.
If business slows down, you may have to lay one of them off. But if you already rely on managed IT services instead of an in-house team, you don’t have to lay off anyone.
5. Upscale Easily
Or, let’s say that business picks up and you need more IT help. Instead of hiring more in-house employees (that you might have to lay off later), hire a managed service provider.
6. No Turnover
Speaking of hiring and firing, you never have to worry about turnover with a managed service provider. There’s no severance pay or long, drawn-out hiring process, either.
7. No Management Drama
Nor do you have to coach them or evaluate their performance. The third-party company you hire takes care of all of these things for you.
Do You Have a Managed Service Provider?
If you don’t have a managed service provider for IT, you need one. Don’t miss out on these benefits any longer.
Go here to connect with ITX Tech Group to ask us questions about managed IT services or to get started.