Looking to hire a managed IT support company? Over 90% of small business owners say that managed IT companies help their business. But how do you go about choosing the right one?
Searching on Google for IT services in your area will drop thousands of options in your lap. Trying to compare all those companies will leave you overwhelmed. Especially, if you aren’t sure what to look for.
But don’t stress! Your solution is here.
This article highlights the top 5 things to look for when choosing a managed IT support company.
Not all IT support services are equal. An IT service should show its experience in helping businesses thrive.
Your IT company should also be familiar with the business you do. If they don’t, it’ll create a disconnect between expectations and what they provide.
Read reviews and check out their website for testimonials. You can also ask if they have specific references from companies in your industry.
2. Growth Potential
As your business develops and grows, so should your managed IT support. When discussing requirements with your IT service, make sure they are as flexible as you need them to be.
A top-rated managed IT company will provide you with a customized network design. They’ll also have the latest technology you’ll need.
Don’t let a faulty IT service hinder your business’s ability to grow! Find one that adapts to your needs.
3. Size Matters
To check if your managed IT support company has the growth potential you need, find out how big their company is. A small company may leave you dealing with things on your own. And too large of an IT company will have support tickets left unanswered.
You need the perfect fit.
Experience plays a big role here. The challenges small businesses face differ from large corporations. And your IT support must understand the requirements and be ready to perform.
4. 24/7 Monitoring
Any IT services that don’t provide 24/7 monitoring won’t be a good fit. It’s their responsibility to support and maintain data that’s valuable to your business. And if something goes wrong, you need to have an IT company with quality emergency response time.
Managed IT support when you need it will help your company grow without having to hire extra staff. You can also ask if they offer on-site support. As your company grows, increasing support coverage will decrease the risks of potential problems.
Set a budget that you know your business can afford without capsizing. If you find a reputable IT company in your area, ask if they have pay-as-you-go pricing. This will give you more flexibility with their services as your company grows.
Find the Managed IT Support Company of Your Dreams
Our experts here at ITX Tech Group will get your business running smoothly!
We’re a managed IT support company with the latest IT techniques, software, and hardware! We’ll save you time, money, and increase your efficiency!
Connect with us today for more information!