by ITX Tech Group | IT Management, Technology
Although 40% of people prefer self-service IT solutions, the time will come that they’ll need the IT service desk. Not all problems get fixed by switching them off and on again. That’s why the IT help desk team remains an essential part of IT services support. But... 
by ITX Tech Group | IT Management, Technology
Healthcare IT departments need to uphold robust IT maintenance and cybersecurity procedures the way clinicians need to perform extensive sanitation practices. However, the bandwidth and expertise it requires to maintain and monitor IT infrastructure 24/7 is far more... 
by ITX Tech Group | IT Management
We’ve had our fair share of late-night panic calls from business owners just realizing the error of a poor IT support decision. The truth is that technology moves fast and at any given point in time, making the best decision just requires too much knowledge to be... 
by ITX Tech Group | IT Management
It’s Thursday afternoon, and your sales team calls. The laptop they were taking to the tradeshow on Friday just died. What should they do? If you’re a small to mid-sized business, you might: Check out the storage cabinet for an old laptop. Purchase a replacement... 
by ITX Tech Group | IT Management
All modern businesses have ongoing IT tasks that they must manage regularly. They need to keep all equipment up and running, ensure cybersecurity measures are in place and up-to-date, host and monitor applications, and a host of other activities. However, businesses... 
by ITX Tech Group | IT Management, Technology
As your business grows, you may choose to outsource many of the tasks that you need to perform to keep the business running smoothly, from your accounting to your marketing–and IT support is no exception. By reaching out to an outsourced provider for your IT support...